Terms of service
Terms & Conditions
PRICING POLICY FOR ONLINE MERCHANDISE
At www.jharokhe.com we’re committed to offering shopping convenience, exceptional service and an exciting product selection at competitive prices.
GST
All our Prices are Inclusive of GST Rate on Jewellery .
ONLINE PAYMENT
All payments on www.jharokhe.com are securely processed. We accept most major credit and debit cards including Visa, MasterCard and American Express. We will ensure confirmation of ordered item(s), availability and shipping before processing your order transaction.
CREDIT CARD DETAILS
You agree, understand and confirm that the credit card details provided by you for availing of services on the Site will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card.
CANCELLATION AND CHANGES BY CUSTOMERS
If you wish to cancel or modify your order, please send an email to jharokhe.creative@gmail.com we will make every effort to accommodate your request. However, once an order has been submitted we cannot guarantee the purchase can be canceled or modified. Once you have received your online order, if it is the incorrect product or found to be damaged please contact us within 2 days of receipt and we will arrange for collection. The customer agrees not to dispute the decision made by Jharokhe and accept Jharokhe’s decision regarding the cancellation.
No Refund & Exchange will be given in the Following Cases.
All pre-orders and customized orders will require full payment at the time of order confirmation.
We will not refund or exchange if we received a used product.
We will not Exchange or Return with Minor colour and design variation Due to the differences in displays of computers / laptops / phones or may be photographic lighting sources the colour of the image and product may slightly differ. Also, we already clarified that each product is handcrafted by traditional craft artisan.
We will not refund if the address is found incorrect or outdated.
We will not refund after 3 failed delivery attempts by our respective courier agents.
In case of refund approved, only Product value will be refunded, shipping charges will not be refunded.
We are not responsible for any delays caused by natural calamities and unavoidable circumstances.
SALE AND PROMOTION
The sale runs till stock lasts. Duration of sale is in the sole discretion of Jharokhe and it reserves the right to extend or terminate the sale, without further information at any point of time.
The products can be removed/changed/added under the Sale category and the discounted prices can also be changed. It will be in sole discretion of Jharokhe.
No return or Exchange will be accepted on the sales items. For more details read our returns and exchange policy.
In case of any further query regarding the sale, please email customer care at jharokhe.creative@gmail.com
Jharokhe reserves the right, at any time, to amend/add/remove/modify (in whole or part) any of the terms & conditions of sale, or to replace, wholly or in part, this promotion by another promotion, whether similar to this promotion or not, or to withdraw it altogether, and Jharokhe’s decision in this regard shall be final and requires no intimation to the customer of any sort.
CONTACT INFORMATION
For questions, please contact us at jharokhe.creative@gmail.com or DM us on Instagram .
At www.jharokhe.com we’re committed to offering shopping convenience, exceptional service and an exciting product selection at competitive prices.
GST
All our Prices are Inclusive of GST Rate on Jewellery .
ONLINE PAYMENT
All payments on www.jharokhe.com are securely processed. We accept most major credit and debit cards including Visa, MasterCard and American Express. We will ensure confirmation of ordered item(s), availability and shipping before processing your order transaction.
CREDIT CARD DETAILS
You agree, understand and confirm that the credit card details provided by you for availing of services on the Site will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card.
CANCELLATION AND CHANGES BY CUSTOMERS
If you wish to cancel or modify your order, please send an email to jharokhe.creative@gmail.com we will make every effort to accommodate your request. However, once an order has been submitted we cannot guarantee the purchase can be canceled or modified. Once you have received your online order, if it is the incorrect product or found to be damaged please contact us within 2 days of receipt and we will arrange for collection. The customer agrees not to dispute the decision made by Jharokhe and accept Jharokhe’s decision regarding the cancellation.
No Refund & Exchange will be given in the Following Cases.
All pre-orders and customized orders will require full payment at the time of order confirmation.
We will not refund or exchange if we received a used product.
We will not Exchange or Return with Minor colour and design variation Due to the differences in displays of computers / laptops / phones or may be photographic lighting sources the colour of the image and product may slightly differ. Also, we already clarified that each product is handcrafted by traditional craft artisan.
We will not refund if the address is found incorrect or outdated.
We will not refund after 3 failed delivery attempts by our respective courier agents.
In case of refund approved, only Product value will be refunded, shipping charges will not be refunded.
We are not responsible for any delays caused by natural calamities and unavoidable circumstances.
SALE AND PROMOTION
The sale runs till stock lasts. Duration of sale is in the sole discretion of Jharokhe and it reserves the right to extend or terminate the sale, without further information at any point of time.
The products can be removed/changed/added under the Sale category and the discounted prices can also be changed. It will be in sole discretion of Jharokhe.
No return or Exchange will be accepted on the sales items. For more details read our returns and exchange policy.
In case of any further query regarding the sale, please email customer care at jharokhe.creative@gmail.com
Jharokhe reserves the right, at any time, to amend/add/remove/modify (in whole or part) any of the terms & conditions of sale, or to replace, wholly or in part, this promotion by another promotion, whether similar to this promotion or not, or to withdraw it altogether, and Jharokhe’s decision in this regard shall be final and requires no intimation to the customer of any sort.
CONTACT INFORMATION
For questions, please contact us at jharokhe.creative@gmail.com or DM us on Instagram .